The Organized Assistant Way of Being
Every weekend I read the Careers Section of the Hamilton Spectator. It’s a habit I developed while working as an employment counsellor. I especially enjoy Jay Robb’s column, which is often a book review. This past week he reviewed The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
I was very eager to read about the five principles that have made Starbucks so successful, and happy to learn that they are things I can easily practice in my own business, and very often, am already doing so.
So today I am formally adopting the Starbucks Five Ways of Being as my own:
- Be welcoming.
- Be genuine.
- Be considerate.
- Be knowledgeable.
- Be involved.
I will not, however, be donning the green apron.
